rajabadotPrivacy Policy and Data Handling for Account Holders
This page describes what we collect when you use rajabadot and how we keep that data protected.
We at rajabadot record the minimal information needed to operate account verification, deposits and withdrawals, and customer support across supported jurisdictions. We support local payment options such as DANAe-wallet and others; we explain how those flows touch personal data below.
Our rajabadot policy sets out data categories, retention rules, cookie use, third-party processors, and how you can contact us if you need access or correction. Our services are available only where local law permits.
Our rajabadot data details
We collect information you provide directly, information from payment processors, and technical data from devices and sessions. We use that data to complete identity checks, confirm transactions, and respond to support requests for football and tournament coverage, live-dealer access, slots and esports markets.
- Personal data
- We collect name, email, phone number and verification documents only when you submit them for account verification.
- Transaction data
- We record deposit and withdrawal timestamps, payment method identifiers (for example DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and virtual account codes used for confirmation.
- Device & usage
- We log IP address, device type, session identifiers, and the pages you access (for example pages linked to Liga 1 or Piala AFF match listings) to maintain service stability and security.
We share minimal transaction metadata with payment partners to process deposits and withdrawals; we never share full verification documents with marketing partners. We keep records to meet compliance and dispute-resolution needs related to events like Liga 1 or Piala Indonesia.
We may transfer personal data to processors located outside Indonesia; our servers may sit outside your jurisdiction. We use contractual safeguards and encryption to protect transfers. We keep location references for operational purposes, including regional support for Jakarta, Surabaya and Bandung operations.
Our rajabadot policy on rights, cookies and third parties
We give you the right to request access, correction, or deletion of personal data we maintain. We require an identity check before we action requests to ensure the request comes from the account holder.
- We accept data access requests by email to our support address; we verify identity and then provide the scope of data we hold.
- We accept correction requests in account settings or via support; we process verified corrections to names, contact numbers, and payment details.
- We accept deletion requests only where local law permits and where deletion does not conflict with regulatory retention obligations or ongoing dispute resolution.
We use cookies and similar technologies for authentication, security, and analytics. We do not use cookies to guess or promise outcomes for games, tournaments or promotions. We record basic cookie consent status to honour your preferences for non-essential tracking.
Our rajabadot works with third-party processors for payments, identity verification and analytics. We list common partners in account help pages covering DANAe-wallet and bank virtual accounts; those pages explain data flows for deposit and withdrawal reconciliation.
Advantages
- We minimise data collection to necessary fields.
- We use encryption for sensitive uploads and backups.
- We keep audit logs for transaction and verification events.
Limitations
- We cannot remove records required by law or regulatory audit.
- We must verify identity before honouring sensitive requests.
We handle promotional and loyalty-related data in line with this policy; promotional eligibility, tier progression and referral records are stored to administer offers and to resolve disputes. We describe promotional mechanics separately and do not promise any fixed values.
We offer support channels for privacy questions; to contact us about data held by rajabadot, email [email protected] or use the support form inside your account. We also maintain regional notices during holidays such as Idul Fitri, Idul Adha and Nyepi affecting support hours for settlements around major events including Liga 1 and Piala AFF.
Our rajabadot remains committed to maintaining secure, auditable handling of personal data and to responding to lawful requests for access and correction in a timely manner.